Lenovo Post Warranty Premier Enhanced Storage Support

Availability: In stock
SKU
5WS7C04556
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Lenovo Premier Enhanced Storage Support offers protection for storage arrays with an extended service agreement designed to ensure optimal performance. This service provides on-site availability with 24/7 accessibility to parts and labor, ensuring minimal downtime for critical systems. With a rapid response time of 4 hours, customers can rely on timely support for incidents that arise, ensuring a continuous operational environment. Monthly health checks and reports are included to proactively maintain system health and performance.
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Post Warranty Premier Enhanced Storage Support - Extended service agreement - parts and labor - 1 year (5th year) - on-site - 24x7 - response time: 4 h - for ThinkSystem DE6000H Hybrid 2U24 Chassis, 2U24 SFF controller enclosure
ManufacturerLenovo
MSRP$4,259.00
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForLenovo ThinkSystem DE6000H Hybrid 2U24 Chassis, 2U24 SFF controller enclosure
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year
  • Technical support - health check - 1 year - 1 incident per month
  • Technical support - monthly report - 1 year
General
Full Contract Period1 year
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
Support Period5th year
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