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Lenovo Onsite + Keep Your Drive + Sealed Battery + Premier Support

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Availability: In stock

SKU

5PS0N73181

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Details

This is an add on service, and not the actual warranty. This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

3 Year Premier Support:
Lenovo™ Premier Support: provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. | Tech support with the Premier difference | Advanced-level techs. | End to End case management. | Faster, first-time resolution.
Premier Support Center: Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support 1
Technical Account Managers (TAMs): Proactive relationJTFp and escalation management Personalized recommendations for your business Robust quarterly reporting 3,5
VIP Treatment: No waiting in-line Next-business-day onsite labor 2,3 Parts prioritization 3,4

Specifications

General Information
Category	Technical support or help desk services
Description	Lenovo Onsite + Keep Your Drive + Sealed Battery + Premier Support - Extended service agreement - parts and labor (for notebooks) - 3 years - on-site - response time: NBD - for (1-year pick-up & return): ThinkBook 13s G2 ITL; 14 G2 ARE; 14 G2 ITL; 15; 15 G2 ARE; 15 G2 ITL; ThinkPad C13 Yoga G1; E14 Gen 2; E15 Gen 2; L14 Gen 1; L15 Gen 1; P14s Gen 1; P15s Gen 1; T14 Gen 1; T14s Gen 1; T15 Gen 1; T15p Gen 1; X1 Carbon Gen 8; X1 Extreme Gen 3; X1 Yoga Gen 5; X13 Gen 1
Manufacturer	Lenovo
MSRP	$283.02
UNSPSC	81111811
Main Specifications
Header / Brand	Lenovo
Header / Country Kits	Canada United States
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	(1-year pick-up & return): Lenovo ThinkBook 13s-IML 20RR Lenovo ThinkBook 13s-IWL 20R9 Lenovo ThinkBook 14 G2 ARE 20VF Lenovo ThinkBook 14 G2 ITL 20VD Lenovo ThinkBook 14-IIL 20SL Lenovo ThinkBook 14-IML 20RV Lenovo ThinkBook 14s-IML 20RS Lenovo ThinkBook 14s-IWL 20RM Lenovo ThinkBook 15 G2 ARE 20VG Lenovo ThinkBook 15 G2 ITL 20VE Lenovo ThinkBook 15-IIL 20SM Lenovo ThinkBook 15-IML 20RW Lenovo ThinkBook 15p-IMH 20V3 Lenovo ThinkBook Plus IML 20TG Lenovo ThinkPad 11e Yoga (6th Gen) 20SE, 20SF Lenovo ThinkPad C13 Yoga G1 20UX, 20UY Lenovo ThinkPad E14 20RA, 20RB Lenovo ThinkPad E14 Gen 2 20T6, 20T7 Lenovo ThinkPad E15 20RD, 20RE Lenovo ThinkPad E15 Gen 2 20T8, 20T9 Lenovo ThinkPad L13 20R3, 20R4 Lenovo ThinkPad L13 Yoga 20R5, 20R6 Lenovo ThinkPad L14 Gen 1 20U1, 20U2, 20U5, 20U6 Lenovo ThinkPad L15 Gen 1 20U3, 20U4, 20U7, 20U8 Lenovo ThinkPad L490 20Q5, 20Q6 Lenovo ThinkPad L590 20Q7, 20Q8 Lenovo ThinkPad P1 (2nd Gen) 20QT, 20QU Lenovo ThinkPad P14s Gen 1 20S4, 20S5, 20Y1 Lenovo ThinkPad P15s Gen 1 20T4 Lenovo ThinkPad P43s 20RH, 20RJ Lenovo ThinkPad P53 20QN, 20QQ Lenovo ThinkPad P53s 20N6, 20N7 Lenovo ThinkPad P73 20QR, 20QS Lenovo ThinkPad T14 Gen 1 20S0, 20S1, 20S2, 20S3, 20UD, 20UE Lenovo ThinkPad T14s Gen 1 20T0, 20T1, 20UH, 20UJ Lenovo ThinkPad T15 Gen 1 20S6, 20S7 Lenovo ThinkPad T15p Gen 1 20TM, 20TN Lenovo ThinkPad T490 20Q9, 20RX, 20RY Lenovo ThinkPad T495s 20QJ, 20QK Lenovo ThinkPad X1 Carbon (7th Gen) 20QD, 20QE, 20R1, 20R2 Lenovo ThinkPad X1 Carbon Gen 8 20U9, 20UA Lenovo ThinkPad X1 Extreme (2nd Gen) 20QV, 20QW Lenovo ThinkPad X1 Extreme Gen 3 20TK, 20TL Lenovo ThinkPad X1 Yoga (4th Gen) 20QF, 20QG, 20SA, 20SB Lenovo ThinkPad X1 Yoga Gen 5 20UB, 20UC Lenovo ThinkPad X13 Gen 1 20T2, 20T3, 20UF, 20UG Lenovo ThinkPad X13 Yoga Gen 1 20SX, 20SY Lenovo ThinkPad X390 20SC, 20SD Lenovo Yoga C940 BE-14IIL 20RT
Details
Service & Support	Extended service agreement - parts and labor - 3 years - on-site - response time: NBD Defective HDD/SSD retention - 3 years Battery replacement - 3 years Technical support - phone consulting - 3 years
General
Class of Equipment	Notebooks
Full Contract Period	3 years
Localization	Canada, United States
Location	On-site
Response Time	Next business day
Service Included	Parts and labor