Lenovo Onsite + Keep Your Drive + Sealed Battery + Premier Support
This is an add on service, and not the actual warranty. This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.
- 3 Year Premier Support:
- Lenovo™ Premier Support: provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. | Tech support with the Premier difference | Advanced-level techs. | End to End case management. | Faster, first-time resolution.
- Premier Support Center: Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support 1
- Technical Account Managers (TAMs): Proactive relationJTFp and escalation management Personalized recommendations for your business Robust quarterly reporting 3,5
- VIP Treatment: No waiting in-line Next-business-day onsite labor 2,3 Parts prioritization 3,4
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Onsite + Keep Your Drive + Sealed Battery + Premier Support - Extended service agreement - parts and labor (for notebooks) - 3 years - on-site - response time: NBD - for ThinkPad L13 Yoga Gen 3; T14s Gen 2; T14s Gen 3; T15p Gen 2; T16 Gen 1; X13 Gen 2 |
| Manufacturer | Lenovo |
| MSRP | $126.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Header / Country Kits |
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| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For |
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| Details | |
| Service & Support |
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| General | |
| Class of Equipment | Notebooks |
| Full Contract Period | 3 years |
| Localization | Canada, United States |
| Location | On-site |
| Response Time | Next business day |
| Service Included | Parts and labor |
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Quick Details
- Extended service agreement
- parts and labor (for notebooks)
- 3 years
- on-site
- response time: NBD
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