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Lenovo Onsite + Keep Your Drive + Premier Support

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SKU

5PS0N73239

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Details

This is an add on service, and not the actual warranty. This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

4 Year Premier Support:
Lenovo™ Premier Support: provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. | Tech support with the Premier difference | Advanced-level techs. | End to End case management. | Faster, first-time resolution.
Premier Support Center: Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support 1
Technical Account Managers (TAMs): Proactive relationJTFp and escalation management Personalized recommendations for your business Robust quarterly reporting 3,5
VIP Treatment: No waiting in-line Next-business-day onsite labor 2,3 Parts prioritization 3,4

Specifications

General Information
Category	Technical support or help desk services
Description	Lenovo Onsite + Keep Your Drive + Premier Support - Extended service agreement - parts and labor (for desktops) - 4 years - on-site - response time: NBD - for (1-year onsite): S510; ThinkCentre M625; M630; M70; M700; M715q (2nd Gen); M71X; M72X; M75; M75n IoT; M75q Gen 2; M75s Gen 2; M80; M810; M820; M90; M900; M90n-1 IoT; M910; M920; X1; V130-20; V30a-22; V30a-24; V330-20; V35s 07; V50a-22; V50a-24; V50s-07; V520S-08; V530; V530-15; V530-22; V530-24
Manufacturer	Lenovo
MSRP	$252.28
UNSPSC	81111811
Main Specifications
Header / Brand	Lenovo
Header / Country Kits	Canada United States
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	(1-year onsite): Lenovo ThinkCentre M630e 10YM Lenovo ThinkCentre M70a 11CK, 11CL, 11E2 Lenovo ThinkCentre M70c 11GJ, 11GL, 11GM Lenovo ThinkCentre M70q 11DT, 11DU, 11DW, 11E7 Lenovo ThinkCentre M70s 11DB, 11DC, 11EW, 11EX Lenovo ThinkCentre M70t 11D9, 11DA, 11EU Lenovo ThinkCentre M715q 10M4 Lenovo ThinkCentre M715q (2nd Gen) 10VG, 10VJ, 10VK, 10VL, 10VM, 10VQ Lenovo ThinkCentre M720e 11BD Lenovo ThinkCentre M720q 10T9, 10TA, 10TC Lenovo ThinkCentre M720t 10SQ, 10SR Lenovo ThinkCentre M725s 10VT, 10VU Lenovo ThinkCentre M75n 11BS, 11BT, 11G4, 11G5, 11G7, 11GX Lenovo ThinkCentre M75n IoT 11BW, 11BX, 11GW Lenovo ThinkCentre M75q Gen 2 11JJ, 11JK Lenovo ThinkCentre M75q-1 11A4 Lenovo ThinkCentre M75s Gen 2 11JB Lenovo ThinkCentre M75s-1 11A9, 11AV Lenovo ThinkCentre M80q 11DN, 11DQ, 11DS Lenovo ThinkCentre M80s 11CU, 11CV, 11EM, 11EN Lenovo ThinkCentre M80t 11CS, 11CT, 11EK, 11EL Lenovo ThinkCentre M820z 10SC, 10SD Lenovo ThinkCentre M90a 11CD, 11CE, 11DY, 11JX Lenovo ThinkCentre M90n-1 11AD Lenovo ThinkCentre M90n-1 IoT 11AH Lenovo ThinkCentre M90q 11CR, 11DG, 11DJ, 11DL Lenovo ThinkCentre M90s 11D1, 11D2, 11D7 Lenovo ThinkCentre M90t 11CY, 11D0, 11D4, 11D5 Lenovo ThinkCentre M920q 10RS, 10RT, 10RU, 10SY, 10T1, 10V8 Lenovo ThinkCentre M920s 10SJ, 10SK Lenovo ThinkCentre M920t 10SF, 10SG Lenovo ThinkCentre M920x 10S0, 10S1, 10S2 Lenovo ThinkCentre M920z 10S6, 10S7, 10Y6 Lenovo V130-20IGM 10RX Lenovo V30a-22IML 11FV Lenovo v30a-24IIL 11LA Lenovo V30a-24IML 11FT Lenovo V330-20ICB 10UK, 10UL Lenovo V35s 07ADA 11HF Lenovo V50a-22IMB 11FN Lenovo V50a-24IMB 11FJ Lenovo V50s-07IMB 11EF, 11HB Lenovo V530-15ICR 11BG, 11BH Lenovo V530-22ICB 10US, 10UU Lenovo V530-24ICB 10UW, 10UX Lenovo V530S-07ICB 10TX, 10TY Lenovo V530S-07ICR 11BL Lenovo V530s-7ICR 11BM Lenovo V540-24IWL 10YS
Details
Service & Support	Extended service agreement - parts and labor - 4 years - on-site - response time: NBD Defective HDD/SSD retention - 4 years Technical support - phone consulting - 4 years
General
Class of Equipment	Desktops
Full Contract Period	4 years
Localization	Canada, United States
Location	On-site
Response Time	Next business day
Service Included	Parts and labor