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Lenovo On-Site + KYD + Premier Support

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Availability: In stock

SKU

5PS0N73153

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Details

This is an add on service, and not the actual warranty. This add on service must match the length of warranty. If the warranty term is shorter than the length of this add on service you will need to purchase a warranty extension with this add on service.

3 Year Premier Support:
Lenovo™ Premier Support: provides direct access to skilled and experienced Lenovo technicians offering comprehensive hardware and software support. Our expert troubleshooters have the advanced technical know-how and systems knowledge to quickly provide solutions and advice that will keep your hardware and software operating at optimal efficiency. | Tech support with the Premier difference | Advanced-level techs. | End to End case management. | Faster, first-time resolution.
Premier Support Center: Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support 1
Technical Account Managers (TAMs): Proactive relationJTFp and escalation management Personalized recommendations for your business Robust quarterly reporting 3,5
VIP Treatment: No waiting in-line Next-business-day onsite labor 2,3 Parts prioritization 3,4

Specifications

General Information
Category	Technical support or help desk services
Description	Lenovo On-Site + KYD + Premier Support - extended service ag
Manufacturer	Lenovo
MSRP	$243.80
UNSPSC	81111811
Main Specifications
Header / Brand	Lenovo
Header / Country Kits	Canada United States
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	Lenovo IdeaPad Slim 1-11AST-05 81VR Lenovo S200z 10K1 Lenovo ThinkBook 13s-IML 20RR Lenovo ThinkBook 13s-IWL 20R9 Lenovo ThinkBook 14-IML 20RV Lenovo ThinkBook 14s-IML 20RS Lenovo ThinkBook 14s-IWL 20RM Lenovo ThinkBook 15-IML 20RW Lenovo ThinkCentre M625q 10TJ Lenovo ThinkCentre M630e 10YM Lenovo ThinkCentre M715q (2nd Gen) 10VJ, 10VK, 10VQ Lenovo ThinkCentre M720e 11BD, 11BE Lenovo ThinkCentre M720q 10T9 Lenovo ThinkCentre M75q-1 11A4, 11A5, 11A7 Lenovo ThinkCentre M75s-1 11A9, 11AA, 11AV, 11AW Lenovo ThinkCentre M90n-1 11AD, 11AE, 11AG Lenovo ThinkCentre M90n-1 IoT 11AH, 11AJ, 11AK, 11AS Lenovo ThinkCentre M920q 10RU, 10SY, 10T1 Lenovo ThinkCentre M920t 10U1 Lenovo ThinkCentre M920z AIO 10Y6 Lenovo ThinkPad E14 20RA, 20RB Lenovo ThinkPad E15 20RD, 20RE Lenovo ThinkPad E490 20N9 Lenovo ThinkPad E490s 20NG Lenovo ThinkPad E495 20NE Lenovo ThinkPad E590 20NB, 20NC Lenovo ThinkPad E595 20NF Lenovo ThinkPad L13 20R3, 20R4 Lenovo ThinkPad L13 Yoga 20R5, 20R6 Lenovo ThinkPad L390 20NR, 20NS Lenovo ThinkPad L390 Yoga 20NT, 20NU Lenovo ThinkPad L490 20Q5, 20Q6 Lenovo ThinkPad L590 20Q7, 20Q8 Lenovo ThinkPad P1 (2nd Gen) 20QT, 20QU Lenovo ThinkPad P43s 20RH, 20RJ Lenovo ThinkPad P53 20QN, 20QQ Lenovo ThinkPad P53s 20N6, 20N7 Lenovo ThinkPad P73 20QR, 20QS Lenovo ThinkPad T490 20N2, 20N3, 20Q9, 20QH, 20RX, 20RY Lenovo ThinkPad T490s 20NX, 20NY Lenovo ThinkPad T495 20NJ, 20NK Lenovo ThinkPad T495s 20QJ, 20QK Lenovo ThinkPad T590 20N4, 20N5 Lenovo ThinkPad X1 Carbon (7th Gen) 20QD, 20QE, 20R1, 20R2 Lenovo ThinkPad X1 Extreme (2nd Gen) 20QV, 20QW Lenovo ThinkPad X1 Yoga (4th Gen) 20QF, 20QG, 20SA, 20SB Lenovo ThinkPad X390 20Q0, 20Q1, 20SC, 20SD Lenovo ThinkPad X390 Yoga 20NN, 20NQ Lenovo ThinkPad X395 20NL, 20NM Lenovo ThinkSmart Hub 500 10V6 Lenovo ThinkStation P330 Gen 2 30D0, 30D2, 30D3, 30D4 Lenovo V540-24IWL AIO 10YS
Details
Service & Support	Extended service agreement - parts and labor - 3 years - on-site - response time: NBD Defective HDD/SSD retention - 3 years Technical support - phone consulting - 3 years
General
Class of Equipment	Notebooks
Full Contract Period	3 years
Localization	Canada, United States
Location	On-site
Response Time	Next business day
Service Included	Parts and labor