Lenovo Foundation Service + YourDrive YourData + Premier Support
Lenovo offers a comprehensive portfolio of value-added services that support the full lifecycle of your Lenovo assets from procurement to disposition. The service experience can optimize productivity and user satisfaction by reducing downtime, and enabling you or your IT staff to focus on your business critical issues.
- FAST: Premier Support consultants are skilled in the latest hardware, software, and advanced troubleshooting to help maintain smooth datacenter operations so that your business-critical systems experience maximized uptime.
- DIRECT: You’ll get a worldwide customer service experience, thanks to one-to-one access to the Lenovo Premier Support team of agents 24x7x365 via a dedicated phone, online ticket, or live chat.
- SIMPLE: Lenovo Premier Support is a single-point-of-contact support service. We own and manage the support incident from open to closure. We have deep technical partnerJTFps with software vendors to manage the most complex incidents.
- Direct Access to Skilled Technicians: Gain direct access to a live technical expert who will serve as your single point of contact to bring resolution with 24x7x365 availability.
- Third-party Collaborative Software Support: Leverage the expertise of Lenovo Premier Support Consultants, who work with our technology partners to share diagnostic information for faster problem resolution and track your incident to closure.
- Online Support Tools: Submit detailed technical incident reports directly to the Premier Support team using a web-enabled form, live chat with a consultant, and browse the product knowledge base.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Foundation Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labor - 3 years - on-site - business hours / 5 days a week - response time: NBD - for ThinkEdge SE450 7D8T |
| Manufacturer | Lenovo |
| MSRP | $1,049.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For | Lenovo ThinkEdge SE450 7D8T |
| Details | |
| Service & Support |
|
| General | |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | Business hours / 5 days a week |
| Service Included | Parts and labor |
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Quick Details
- Extended service agreement
- parts and labor
- 3 years
- on-site
- business hours / 5 days a week
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