Lenovo Essential Service + YourDrive YourData + Premier Support
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes benefits such as on-site response, 24 hours per day, 7 days per week.
- FAST: Premier Support consultants are skilled in the latest hardware, software, and advanced troubleshooting to help maintain smooth datacenter operations so that your business-critical systems experience maximized uptime.
- DIRECT: You’ll get a worldwide customer service experience, thanks to one-to-one access to the Lenovo Premier Support team of agents 24x7x365 via a dedicated phone, online ticket, or live chat.
- SIMPLE: Lenovo Premier Support is a single-point-of-contact support service. We own and manage the support incident from open to closure. We have deep technical partnerJTFps with software vendors to manage the most complex incidents.
- Direct Access to Skilled Technicians: Gain direct access to a live technical expert who will serve as your single point of contact to bring resolution with 24x7x365 availability.
- Third-party Collaborative Software Support: Leverage the expertise of Lenovo Premier Support Consultants, who work with our technology partners to share diagnostic information for faster problem resolution and track your incident to closure.
- Online Support Tools: Submit detailed technical incident reports directly to the Premier Support team using a web-enabled form, live chat with a consultant, and browse the product knowledge base.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Essential Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h - for ThinkSystem SR670 V2 7Z23 |
| Manufacturer | Lenovo |
| MSRP | $21,528.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For | Lenovo ThinkSystem SR670 V2 7Z23 |
| Details | |
| Service & Support |
|
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
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Quick Details
- Extended service agreement
- parts and labor
- 5 years
- on-site
- 24x7
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