Lenovo Essential Service + YourDrive YourData
Improve uptime for core business workloads and safeguard sensitive data. The Essential support level includes 4-hour onsite response, 24 hours per day, 7 days per week. The YourDrive YourData service allows you to retain possession and dispose of failed drives. Otherwise, failed drives under warranty must be returned to Lenovo upon replacement.
- Lenovo Essential Service: The Lenovo Essential Service provides a base warranty upgrade with cost-effective support to keep non-mission-critical server, storage, and networking hardware in working order. | Improve uptime for core business workloads and safeguard sensitive data. | Four-hour on-site response, 24/7 | Base warranty upgrades covering onsite installation of all replacement parts | YourDrive YourData (YDYD) retention service
- YourDrive YourData: Protecting business data is essential to any organization’s success. Data needs to be kept confidential, protected and compliant with corporate retention policies. If a drive fails while covered under warranty, Lenovo’s YourDrive YourData (YDYD) Service allows you to keep your drive, improving data privacy and potentially alleviating civil liability risks for organizations handling sensitive information. | Available at the time of system purchase and during any period of warranty coverage | Coverage continues for duration of system limited warranty, even if hard drive has been replaced | Covers multiple drives in a system and multiple failures (some server systems can have as many as 12 hard drives)
- Key Benefits of YourDrive YourData: Provide predictable costs budgetary planning - by providing upfront costs versus finding budget in the event of drive failure | Reduce IT and Operating Cost - by helping your organization avoid the legal and monetary repercussions associated with a breach in data security | Improve operational efficiency - by eliminates the need for tracking failed drives in transit, giving IT staff the time to concentrate on mission-critical business activities | YourDrive YourData (YDYD) includes hard drives designed to operate in hard drive bays, solid state drives designed to operate in hard drive bays, Flash I/O drives as add-on cards. YourDrive YourData (YDYD) included for server, optional for storage.
- Support Services are available around the word and around the clock, Lenovo's experts are standing by 24x7 to safeguard your IT investment.:
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Essential Service + YourDrive YourData - Extended service agreement - parts and labor (for servers) - 3 years - on-site - 24x7 - response time: 4 h |
| Manufacturer | Lenovo |
| MSRP | $1,560.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Servers |
| Full Contract Period | 3 years |
| Location | On-site |
| Response Time | 4 hours |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
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