Lenovo Depot/Customer Carry-In Upgrade
If we can't resolve an issue on the phone, JTFp your product to a Lenovo repair facility. All JTFpping paid by Lenovo. OR When an issue can't be resolved over the phone, deliver your product to a Lenovo service center for repair or exchange. With Lenovo's Customer Carry-In Service, you drop off and pick up.
- Onsite: Parts and labor repair coverage, where labor is provided on-site at the customer’s place of business or home. If Lenovo™ determines your product problem is covered by the product warranty and cannot be resolved over the telephone, a technician will be dispatched to arrive on-site, typically the next day 1 .
- Premier Support: LenovoTM Premier Support connects your organization directly with Lenovo's advanced technicians, who will provide hardware and software support with unscripted trouble-shooting, end-to-end case and relationJTFp management, and prioritized parts and labor response when required.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Depot/Customer Carry-In Upgrade - Extended service agreement - parts and labor (for system with 1 year depot or carry-in warranty) - 3 years (from original purchase date of the equipment) - for IdeaPad 5 14; 5 15; 5 Pro 14; 5 Pro 16; IdeaPad Flex 5 14; 5 16; Legion 5 15; 5 Pro 16 |
| Manufacturer | Lenovo |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For |
|
| Details | |
| Service & Support | Extended service agreement - parts and labor - 3 years |
| General | |
| Class of Equipment | Notebooks |
| Covered Configurations | System with 1 year depot or carry-in warranty |
| Full Contract Period | 3 years (from original purchase date of the equipment) |
| Service Included | Parts and labor |
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- Extended service agreement
- parts and labor (for system with 1 year depot or carry-in warranty)
- 3 years (from original purchase date of the equipment)
- for IdeaPad 5 14; 5 15; 5 Pro 14; 5 Pro 16; IdeaPad Flex 5 14; 5 16; Legion 5 15; 5 Pro 16
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