Lenovo Committed Service Premier Enhanced Storage Support (24 Hour Committed Service Repair) + Keep Your Drive

Availability: In stock
SKU
5PS7B69073
Questions before you move forward?

Chat with a JTF expert in Springfield, VA.

Click and connect instantly.

secure transactionsecure transaction
Lenovo Committed Service offers essential support for storage arrays with its Premier Enhanced Storage Support plan. Customers can rely on round-the-clock availability, ensuring assistance whenever needed. The on-site repair service promises a repair time of 24 hours, minimizing downtime and keeping critical operations running smoothly. This service extends beyond repairs, as customers benefit from both parts and labor included in the agreement. Additional features, such as phone consulting and monthly health checks, provide valuable insights into the status of equipment. With a limitation of one incident per month and a comprehensive monthly report, customers can maintain optimal performance with confidence.
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Committed Service Premier Enhanced Storage Support (24 Hour Committed Service Repair) + Keep Your Drive - Extended service agreement - parts and labor (for storage arrays) - 3 years - on-site - 24x7 - repair time: 24 hours
ManufacturerLenovo
MSRP$7,564.00
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - repair time: 24 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 3 years
  • Technical support - health check - 3 years - 1 incident per month
  • Technical support - monthly report - 3 years
  • Defective HDD/SSD retention - 3 years
General
Class of EquipmentStorage arrays
Full Contract Period3 years
LocationOn-site
Repair Time24 hours (committed time)
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
Write Your Own Review
You're reviewing:Lenovo Committed Service Premier Enhanced Storage Support (24 Hour Committed Service Repair) + Keep Your Drive
Your Rating
Cross-sell disabled