Lenovo Committed Service Premier Enhanced Storage Support (24 Hour Committed Service Repair) + Keep Your Drive
Lenovo Committed Service offers essential support for storage arrays with its Premier Enhanced Storage Support plan. Customers can rely on round-the-clock availability, ensuring assistance whenever needed. The on-site repair service promises a repair time of 24 hours, minimizing downtime and keeping critical operations running smoothly. This service extends beyond repairs, as customers benefit from both parts and labor included in the agreement. Additional features, such as phone consulting and monthly health checks, provide valuable insights into the status of equipment. With a limitation of one incident per month and a comprehensive monthly report, customers can maintain optimal performance with confidence.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Committed Service Premier Enhanced Storage Support (24 Hour Committed Service Repair) + Keep Your Drive - Extended service agreement - parts and labor (for storage arrays) - 4 years - on-site - 24x7 - repair time: 24 hours |
| Manufacturer | Lenovo |
| MSRP | $17,010.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
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| General | |
| Class of Equipment | Storage arrays |
| Full Contract Period | 4 years |
| Location | On-site |
| Repair Time | 24 hours (committed time) |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
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