Lenovo Committed Service Premier Enhanced Storage Support (24 Hour Committed Service Repair)

Availability: In stock
SKU
5WS7B68897
Questions before you move forward?

Chat with a JTF expert in Springfield, VA.

Click and connect instantly.

secure transactionsecure transaction
The Lenovo Committed Service is designed to provide comprehensive on-site support for storage arrays, ensuring that your systems remain operational and efficient. With a commitment to a 24-hour repair time, this service agreement covers both parts and labor, giving customers peace of mind. Available around the clock, seven days a week, it also includes phone consulting, health checks, and monthly reporting to keep you informed on system performance, allowing for proactive management of your storage solutions. This extended service agreement is structured to handle up to one incident per month, ensuring that you have reliable support whenever needed. The combination of on-site repairs and continuous monitoring makes the Lenovo Committed Service a practical choice for businesses that rely on their storage systems for daily operations, enhancing efficiency and performance.
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Committed Service Premier Enhanced Storage Support (24 Hour Committed Service Repair) - Extended service agreement - parts and labor (for storage arrays) - 4 years - on-site - 24x7 - repair time: 24 hours
ManufacturerLenovo
MSRP$14,359.00
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 4 years - on-site - repair time: 24 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 4 years
  • Technical support - health check - 4 years - 1 incident per month
  • Technical support - monthly report - 4 years
General
Class of EquipmentStorage arrays
Full Contract Period4 years
LocationOn-site
Repair Time24 hours (committed time)
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
Write Your Own Review
You're reviewing:Lenovo Committed Service Premier Enhanced Storage Support (24 Hour Committed Service Repair)
Your Rating
Cross-sell disabled