Lenovo Committed Service Post Warranty Premier Enhanced Storage Support (6 Hour Committed Service Repair) + Keep Your Drive
Lenovo Committed Service Post Warranty provides essential support for storage arrays with a comprehensive one-year extended service agreement. This service includes necessary parts and labor to ensure continuity in operations. Committed to resolving issues quickly, it offers an on-site repair time of 6 hours, with service available 24 hours a day, 7 days a week, allowing for swift recovery from incidents. Additional benefits include phone consulting, health checks, and monthly reports, ensuring customers stay informed and supported throughout their contract period. The Lenovo Premier Enhanced Storage Support also emphasizes convenience with a defective HDD/SSD retention policy, allowing clients to keep their drives during a repair process. This policy ensures that data security is a priority, giving users peace of mind when using Lenovo's support services. Suitable for those looking to maintain optimal performance, this service plan serves as a reliable partner in managing storage solutions effectively.
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Committed Service Post Warranty Premier Enhanced Storage Support (6 Hour Committed Service Repair) + Keep Your Drive - Extended service agreement - parts and labor (for storage arrays) - 1 year (5th year) - on-site - 24x7 - repair time: 6 hours |
| Manufacturer | Lenovo |
| MSRP | $5,669.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Class of Equipment | Storage arrays |
| Full Contract Period | 1 year |
| Location | On-site |
| Repair Time | 6 hours (committed time) |
| Service Availability | 24 hours a day / 7 days a week |
| Service Included | Parts and labor |
| Support Period | 5th year |
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