Lenovo Committed Service Post Warranty Advanced Service + YourDrive YourData + Premier Support

Availability: In stock
SKU
5PS7B28252
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The Lenovo Committed Service Post Warranty with Advanced Service + YourDrive YourData + Premier Support is designed to offer businesses peace of mind with its exceptional support and service features. With a 2-hour response time and a 6-hour committed repair time, this service ensures that your operations are minimally disrupted in the event of an issue. Available 24 hours a day, 7 days a week, the service provides around-the-clock support to address your needs at any time. The inclusion of parts and labor in the service agreement means that you won't have to worry about additional costs during the repair process. Furthermore, the on-site service feature adds an extra layer of convenience, as repairs are carried out at your location. This comprehensive service package is tailored to keep your Lenovo products running efficiently, offering both rapid response times and thorough coverage.
General Information
CategoryTechnical support or help desk services
DescriptionLenovo Committed Service Post Warranty Advanced Service + YourDrive YourData + Premier Support - Extended service agreement - parts and labor - 1 year (5th year) - on-site - 24x7 - response time: 2 h - repair time: 6 hours
ManufacturerLenovo
MSRP$3,877.00
UNSPSC81111811
Main Specifications
Header / BrandLenovo
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 2 h - repair time: 6 hours - availability: 24 hours a day / Monday-Sunday
  • Defective HDD/SSD/RAM retention - 1 year
  • Technical support - phone consulting - 1 year
General
Full Contract Period1 year
LocationOn-site
Repair Time6 hours (committed time)
Response Time2 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
Support Period5th year
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