Lenovo Advanced Exchange + Premier Support
Looking for a step-up for your business and your employees’ support experience? Lenovo Premier Support gives VIP treatment to both your IT staff and end users. Get a direct line to the most elite technicians who listen first then deliver advanced troubleshooting - no scripts here. And they’re measured on first-time fixes so they’re committed to prompt and accurate resolution. You’ll enjoy the consistency, accountability, and visibility you deserve. And thanks to next-business-day repair service and prioritized parts access, you’ll keep system downtime and productivity interruptions to an absolute minimum. That’s the Premier difference.
- Premier Support Center: Advanced technical support available 24 x 7 x 365 Dedicated phone number and no phone tree menu to navigate Single point of contact for end to end case & escalation management Hardware and OEM software support 1
- Technical Account Managers (TAMs): Proactive relationJTFp and escalation management Personalized recommendations for your business Robust quarterly reporting
- VIP Treatment: No waiting in-line Next-business-day onsite labor 2 Parts prioritization 2
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | Lenovo Advanced Exchange + Premier Support - Extended service agreement - replacement (for monitors) - 5 years - JTFpment - for Lenovo D24; ThinkCentre Tiny-in-One 27; ThinkVision M14, P27, P44, S22, S27, T23, T24, T27 |
| Manufacturer | Lenovo |
| MSRP | $79.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | Lenovo |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Compatibility Information | |
| Designed For |
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| Details | |
| Service & Support |
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| General | |
| Class of Equipment | Monitors |
| Full Contract Period | 5 years |
| Location | JTFpment |
| Return JTFpment | At manufacturer expense |
| Service Included | Replacement |
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Quick Details
- Extended service agreement
- replacement (for monitors)
- 5 years
- JTFpment
- for Lenovo D24; ThinkCentre Tiny-in-One 27; ThinkVision M14, P27, P44, S22, S27, T23, T24, T27
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