Lenovo 5WS1H31749 1Y Onsite Upgrade | Warranty, On-site Service — 5WS1H31749

Reduce downtime by moving service from courier/carry-in to on-site support for eligible Lenovo systems. This 1-year upgrade is built for environments where every hour matters and shipping hardware back to a depot is not an acceptable recovery path. With parts replacement and labor delivered at your location, IT teams can resolve covered failures with less disruption to users and fewer logistics steps for support staff. For organizations that depend on predictable service windows, onsite coverage shortens the path from incident to restoration. It is a practical choice for distributed offices, executive endpoints, and business-critical devices that need local attention instead of offsite turnaround. The result is a cleaner support model: fewer handoffs, faster repair execution, and better continuity for end users. This Lenovo service is designed as an upgrade from 1-year courier/carry-in coverage, making it a strong fit when the cost of downtime exceeds the cost of onsite response. It adds the service depth procurement teams expect for premium device protection while keeping the scope focused on the hardware support that matters most. Ideal For Support executive laptops that cannot wait for depot turnaround Maintain branch-office devices without shipping hardware offsite Reduce disruption for user endpoints in time-sensitive departments Extend warranty coverage for Lenovo systems already under courier/carry-in support Why This Product 1 On-site response replaces depot shipping delays 2 Includes parts replacement and labor coverage 3 Upgrades from courier/carry-in service model 4 Designed for eligible Lenovo systems needing faster recovery