Lenovo 5WS0V25465 3-Year Ultimate Support | On-site 24x7x4 — 5WS0V25465

Maintain uptime where it matters most with Lenovo Ultimate Support for physical systems. This 3-year service combines on-site delivery, 24x7 coverage, and a 4-hour parts-and-labor response target to help restore service quickly when hardware issues interrupt production. For infrastructure teams, the value is not just repair coverage. It is the ability to keep users productive, preserve service levels, and avoid the operational drag that comes with waiting on shipment-based support. Parts replacement and labor coverage help simplify remediation, while on-site response reduces the friction of moving equipment offsite or coordinating third-party handling. This service is well suited to environments where downtime has a direct cost: branch offices, distributed teams, and business systems that support daily operations. Over a 3-year term, it gives procurement a clearer support model and gives technical teams a faster path back to normal service when hardware needs attention. Ideal For Supporting business-critical endpoints that require fast repair response Maintaining uptime for distributed office and branch deployments Reducing recovery time for physical systems with on-site service Standardizing support coverage across a 3-year refresh cycle Why This Product 1 Provides 3 years of support instead of short-term coverage 2 Includes on-site response rather than depot-only service 3 Targets faster recovery with 24x7x4 service terms 4 Adds parts replacement and labor coverage for physical systems