Lenovo 4Y Onsite Support 5WS0W36587 | Enterprise Service Coverage — 5WS0W36587

Keep critical systems supported with 4 years of onsite service from Lenovo. This plan is designed for environments where a remote diagnosis is not enough and physical intervention matters to restore service quickly. Onsite coverage gives infrastructure teams a practical path to resolution when hardware issues affect production workloads, user access, or branch continuity. It also helps procurement teams lock in a defined support term, making lifecycle budgeting easier and reducing the uncertainty of ad hoc repair costs. For organizations running business-critical infrastructure, this service adds more than a warranty extension. It creates a support model that matches the operational reality of enterprise IT: fast response, accountable service handling, and less time spent coordinating recovery across internal teams and vendors. Ideal For Enterprise servers and systems that require physical service intervention Branch or remote sites where onsite repair is faster than shipping hardware IT departments standardizing multi-year support coverage across fleets Production environments where downtime must be minimized Why This Product 1 Onsite response versus remote-only support 2 4-year term versus shorter service plans 3 Hands-on repair support versus phone-only troubleshooting 4 Predictable enterprise coverage versus ad hoc break-fix costs