Lenovo 3Y Premier Support (Workstations) | Workstation Service — 5WS0R02797

Protect workstation uptime with Lenovo 3Y Premier Support, a service designed for teams that depend on reliable endpoints to keep projects moving. Over a 3-year term, this support plan provides repair coverage with parts replacement and parts-and-labor service characteristics, helping reduce the time users spend waiting on hardware recovery. For organizations that standardize on Lenovo workstations, the value is in the response model. Instead of treating every failure as an internal scramble, this service creates a defined support path for hardware issues and replacement needs. That means fewer interruptions for engineers, designers, analysts, and other power users whose work depends on stable systems. Premier Support is a practical choice when the cost of a stalled workstation exceeds the cost of stronger service coverage. It helps preserve productivity, simplify support planning, and give procurement a clearer picture of lifecycle support costs over a 3-year period. Ideal For Supporting engineering and design workstations in enterprise environments Covering high-value user systems that cannot tolerate long outages Standardizing support across a Lenovo workstation fleet Extending hardware support beyond base warranty coverage Why This Product 1 Adds parts replacement to reduce repair delays 2 Covers workstations for 3 years instead of a short warranty window 3 Includes parts and labor rather than labor-only support 4 Fits enterprise workstation fleets that need predictable support