Lenovo 2Y Onsite Upgrade from 1Y Courier/Carry-In | Onsite Service — 5WS0A23747

Upgrade support where downtime has real cost. Lenovo 2Y ONSITE UPGRADE FROM 1Y COURIER/CARRY-IN shifts service from depot-style handling to onsite coverage, giving your team a more direct path to repair and recovery. When a device fails, the difference is operational: less packaging, less shipping, less waiting, and a faster return to service. This two-year service term is a strong fit for organizations that depend on predictable response and want to reduce the friction of offsite repair workflows. Onsite support is especially valuable for distributed teams, branch locations, and production environments where moving equipment out of service creates avoidable disruption. It also helps procurement teams standardize support levels across a fleet without overbuying features they do not need. Choose this upgrade when continuity matters more than convenience. It adds a higher service tier to existing coverage and helps protect productivity with a support model built for faster resolution at the point of need. Ideal For Upgrading existing Lenovo coverage for branch offices that need onsite repair Supporting user devices where shipping hardware to a depot adds delay Standardizing service levels across distributed enterprise locations Reducing operational disruption for systems that cannot wait on courier turnaround Why This Product 1 Onsite service replaces courier/carry-in workflow 2 Two-year term supports longer planning horizons 3 Faster recovery than depot-based repair models 4 Better fit for distributed or time-sensitive environments