Lenovo 2Y Legion Ultimate Support Onsite U | 24x7x4 Hour Service — 5WS0V25467
Protect uptime with a one-year onsite maintenance plan built for fast response when hardware problems surface. Lenovo 2Y Legion Ultimate Support with Onsite U delivers 24x7 coverage and a 4-hour parts-and-labor response target, so service events are handled quickly at your location instead of waiting on depot turnaround. This service is designed for teams that need predictable recovery, not best-effort assistance. Parts replacement and labor are included, which helps simplify incident handling and keeps repair coordination focused on restoring the environment. On-site delivery also reduces the operational drag of shipping equipment back and forth, a meaningful advantage when every hour of downtime affects users, workloads, or service levels. For infrastructure buyers, the value is in speed, accountability, and lower disruption. A fixed one-year term makes planning straightforward, while the physical service model supports hands-on remediation where the system is installed. Choose this plan when the cost of delay is higher than the cost of assured response. Ideal For Support branch or campus hardware that cannot wait for depot repair Maintain uptime for production systems with strict response targets Cover installed equipment where onsite remediation is preferred Reduce operational disruption for teams managing critical infrastructure Why This Product 1 On-site response avoids depot shipping delays 2 Parts and labor coverage simplifies repair coordination 3 24x7x4 hour service targets faster restoration 4 One-year term supports predictable planning
- Service type: maintenance
- Service duration: 1 year
- Service location: on-site
- Service description: 24 x 7 x 4 hour
- Provided support: repair
- Pricing Type: Fixed term
- Product Supported: Lenovo Legion systems
- Bundle Support: Parts & Labor
- Covered Period: 1 Year
- Provided Support: Repair
- Service Characteristic: Parts & Labor
- Service Type: Maintenance
- Remote Onsite: On-site
- Duration Hours: 8,760 hours
- Service Duration: 1 Year
- Service Location: On-site
- Service Description: 24 x 7 x 4 Hour
- Certification Vendor: Lenovo
- Key Feature 1: Service type: maintenance
- Key Feature 2: Service duration: 1 year
- Key Feature 3: Service location: on-site
- Key Feature 4: Service description: 24 x 7 x 4 hour
- Key Feature 5: Provided support: repair
- Key Feature 6: Provided support: parts replacement
- Key Feature 7: Service characteristic: parts and labor
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