Kodak Alaris i4850 EMA 1 Year 16x5 4 Hour Response | Support Warranty — US-1738764-02-CUS-5S4

Keep high-volume capture operations moving with a service plan built around uptime, not guesswork. This 1-year EMA for the Kodak Alaris i4850 scanner provides 16x5 support coverage, a 4-hour response commitment, and two preventive maintenance visits to help reduce unplanned interruptions before they affect production. For environments where scan queues, indexing deadlines, and downstream document workflows depend on a single device, service quality matters as much as hardware performance. The preventive maintenance visits help keep the scanner operating within expected tolerances, while the response window gives IT and operations teams a clearer path to recovery when issues arise. This plan is a strong fit for organizations that run the i4850 in centralized mailrooms, shared service centers, or back-office capture teams. It supports a more disciplined maintenance strategy and helps preserve the throughput and image quality that justify the i4850’s role in demanding workflows. When scanner availability affects business operations, a structured support contract is the difference between a minor interruption and a missed deadline. Ideal For Centralized mailroom scanning for inbound document processing Shared services teams running daily batch capture workloads Back-office operations that depend on consistent scanner uptime Document workflow environments where preventive maintenance is scheduled around business hours Why This Product 1 Includes 2 preventive maintenance visits, not just break-fix coverage 2 Offers 4-hour response for faster recovery planning 3 Provides 16x5 support coverage for business-hour operations 4 Targets the Kodak Alaris i4850 scanner specifically