Knox Suite Essentials Plan QuickStart Samsung 3 Year Support | Enterprise — MI-OVCPK2

Keep Samsung Knox deployments on track with a 3-year technical support service designed to reduce downtime and preserve operational continuity. Knox Suite Essentials Plan QuickStart adds remote monitoring, remote diagnosis, web knowledge base access, and new releases updates so IT teams can respond faster and stay aligned with current software changes. This service is built for organizations that depend on managed mobile endpoints and need support coverage that goes beyond basic break-fix assistance. Remote monitoring helps surface issues earlier, while remote diagnosis shortens troubleshooting cycles when devices or configurations drift. New releases updates help keep the environment current without forcing teams to chase patch information manually. For procurement teams, the value is in predictable support duration and a clearer path to maintaining device reliability over time. For infrastructure teams, it means fewer blind spots and more confidence in the day-to-day health of the Knox environment. Ideal For Supporting Samsung Knox-managed mobile fleets across distributed offices Maintaining technical coverage for enterprise device administration teams Reducing resolution time for endpoint issues through remote support tools Keeping Knox environments current during planned lifecycle management Why This Product 1 3-year service term instead of short annual coverage 2 Includes remote monitoring and remote diagnosis 3 Adds new releases updates for ongoing maintenance 4 Designed for Samsung Knox environments