KENNA Kickstart Plus Onboarding Support | Cisco | 1 Month Service Depot — SVS-EA3-KENNA-OB3

Get Kenna up and running with structured onboarding support built for teams that need a clean implementation path, not trial-and-error. This 1-month service provides depot-based assistance with parts replacement coverage and a 1-business-day response target for advance parts replacement, helping reduce delays during deployment and early operation. For IT teams, the value is in faster issue resolution and fewer interruptions during rollout. Access to web knowledge base resources, web support, email support, and phone support gives your team multiple paths to answers when timing matters. The service is designed to support technical handoff, stabilize early usage, and keep the deployment moving without forcing internal teams to absorb every support task. When onboarding a platform like Kenna, the difference between basic assistance and structured support is operational confidence. This service is suited to organizations that want a defined support window, parts handling, and a service depot model that keeps maintenance activity organized and predictable. Ideal For Onboarding Kenna in a controlled rollout with defined support coverage Handling early deployment issues that require parts replacement and guided assistance Supporting IT teams that need depot-based service during implementation Maintaining momentum during the first month after platform handoff Why This Product 1 Includes depot-based support instead of generic advisory-only coverage 2 Adds parts replacement with 1-business-day response timing 3 Covers multiple support channels for faster issue resolution 4 Provides a defined 1-month onboarding window for implementation