IT Advisor Perpetual License Change 1000 Racks | Cisco Support Service — SWPLCH1000R-DIGI

Build a stronger support practice around a partner-delivered service model designed for scale. IT Advisor Perpetual License Change 1000 Racks aligns with Cisco Partner Support Service, giving qualified channel partners the structure to deliver support under their own brand while relying on Cisco services infrastructure behind the scenes. This offering is built for partners that want to expand operational support margins without giving up control of the customer relationJTFp. It includes phone support and a 4-hour service response target, helping you address incidents with a defined service motion and predictable escalation path. The 1,000-rack scope makes it suitable for larger managed environments where consistency, response discipline, and service economics matter. Because this is a perpetual license change model, it fits organizations that need a durable service entitlement rather than a short-term subscription. That makes it a practical choice for partners standardizing support delivery across a broad installed base, especially where phased implementation and branded service delivery are part of the go-to-market plan. Ideal For Channel partners building branded support services for enterprise customers Managed service providers supporting large rack-based infrastructure estates Organizations standardizing incident response across 1,000-rack deployments Partners phasing in a collaborative support practice with Cisco backing Why This Product 1 Perpetual entitlement instead of a short-term subscription 2 Built for partner-branded delivery, not direct vendor fulfillment 3 Includes 24 x 7 phone support with a 4-hour response target 4 Sized for 1,000 racks to support larger environments