Imagicle Fax Server Gold 1 Channel | Cisco Service Depot Support — IM-A-SP-G-FAX

Keep fax infrastructure supported with a 1-year service package designed for operational continuity. Imagicle Fax Server Gold, 1 Channel includes depot service, parts replacement, and access to web, email, and phone support so IT teams can resolve issues without stretching internal resources. For organizations that still depend on fax workflows, service coverage matters as much as the platform itself. This maintenance offering is built to reduce disruption when hardware or service issues arise, with a 1 business day advance parts replacement response time that helps restore function quickly. The depot-based model is well suited to teams that want a clear support path and predictable service handling. It also includes new releases update access and web knowledge base resources, giving administrators a practical way to stay current and troubleshoot efficiently. If fax remains part of your business process, this support plan helps protect availability, reduce repair delays, and keep a critical communication channel moving. Ideal For Support for a single-channel fax server in a branch office Maintenance coverage for business-critical fax routing Depot-based service for organizations with limited in-house repair capacity Continuity planning for legacy fax communications Why This Product 1 1 business day parts replacement shortens recovery time versus standard depot support 2 Gold coverage adds direct support channels beyond basic maintenance 3 1-year term suits annual service budgeting 4 Single-channel coverage fits focused fax deployments