IMAGICLE Attendant Console Pro Basic 1 User | Cisco Service Depot Support — IM-A-SP-B-ACP

Maintain service continuity for a single IMAGICLE Attendant Console Pro deployment with a 3-year maintenance plan built around depot-based exchange support. This service package is designed for organizations that need dependable coverage for a critical user endpoint, with replacement handling that helps reduce downtime and keep operations moving. The plan includes new releases update support, web knowledge base access, web support, email support, and phone support, giving administrators multiple paths to resolve issues quickly. Service depot handling and physical/electronic service coverage add structure to the support process, while the 10 business day replacement response time provides a clear service expectation. For procurement teams, this is the kind of support tier that helps justify the lifecycle cost of a specialized console deployment. It adds protection, reduces risk around hardware-related interruptions, and gives IT a defined maintenance path for three full years. Ideal For Support a dedicated attendant console in a front-desk or reception environment Maintain a single-user deployment that cannot tolerate extended service gaps Standardize support coverage for a specialized endpoint tied to daily operations Provide predictable replacement handling for procurement-managed service assets Why This Product 1 Includes 3-year depot exchange coverage instead of basic break-fix support 2 Adds replacement handling with a defined 10 business day response time 3 Bundles web, email, and phone support for faster issue resolution 4 Supports one user, making it fit for a dedicated console deployment