Electronic HP Care Pack Onsite Support w/Predictive Detection Alerts/ADP/DMR

Availability: In stock
SKU
U85XQE
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Hewlett-Packard takes great care of its customers - that's why it provides you with reliable and high-class service to make you feel comfortable whenever you buy HP products. The company offers a full range of services and supports to make you feel even more comfortable.
General Information
CategoryTechnical support or help desk services
DescriptionElectronic HP Care Pack Onsite Support w/Predictive Detection Alerts/ADP/DMR - Extended service agreement - parts and labor (for notebooks) - 5 years - on-site - 9x5 - response time: NBD - for Elite x360; EliteBook 830 G11, 845 G11, 860 G11, 865 G11; EliteBook 8; 8 Flip
ManufacturerHP, Inc.
UNSPSC81111811
Main Specifications
Header / BrandHP
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed For
  • HP Elite x360 830 G11 Notebook
  • HP EliteBook 830 G11 Notebook, 845 G11 Notebook, 860 G11 Notebook, 865 G11 Notebook
  • HP EliteBook 8 G1a Notebook, G1a Notebook Next Gen AI, G1i Notebook AI, G1i Notebook Next Gen AI, G2a Notebook Next Gen AI, G2i Notebook Next Gen AI
  • HP EliteBook 8 Flip G1i Notebook AI, G2i Notebook Next Gen AI
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 5 years
  • Product info support - web knowledge base access - 5 years
  • New releases update - 5 years
  • Defective media retention - 5 years
  • Accidental damage coverage - 5 years
  • Telemetry - 5 years
General
Class of EquipmentNotebooks
Full Contract Period5 years
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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