HPE Tech Care Essential Service with Defective Media Retention

Availability: In stock
SKU
H93M3E
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Get out of the data center maintenance business with HPE Pointnext Tech Care, a service that's changing the definition of operational IT support. Go beyond problem identification and resolution, and leverage HPE to figure out better ways to do things, allowing your business to adapt more quickly and drive innovation with fewer resources.
General Information
CategoryTechnical support or help desk services
DescriptionHPE Tech Care Essential Service with Defective Media Retention - Extended service agreement - parts and labor (for servers) - 3 years - on-site - 24x7 - response time: 4 h - for ProLiant DL320 Gen11
ManufacturerHewlett Packard Enterprise
MSRP$3,715.00
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForHPE ProLiant DL320 Gen11
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 3 years - response time: 15 min - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 3 years
  • New releases update - 3 years
  • Product info support - web knowledge base access - 3 years
  • Defective media retention - 3 years
General
Class of EquipmentServers
Full Contract Period3 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
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