HPE Software Support Foundation 3-Year 9x5 Exchange | ArcSight — HX5N1PE

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HX5N1PE
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Keep ArcSight environments supported with a 3-year HPE Software Support Foundation service. Built for 9x5 operations, it adds software support and replacement coverage to help teams maintain continuity, reduce interruption risk, and stay aligned with vendor-backed service terms. Maintain support continuity with 3-year service coverage Cover business-hour operations with 9x5 support availability Resolve software issues through HPE software support Replace affected components using exchange service handling Support mixed environments with electronic and physical service sub types Reduce interruption risk with vendor-backed replacement coverage Keep service terms predictable across the full support period Align operations with a defined support foundation model Key Features Service name: Software Support Foundation Service main type: exchange Service duration: 3 year Service description: 9x5 Provided support: software support Provided support: replacement Service sub type: electronic and physical FAQ What product does this service support? This service supports HP ArcSight products. How long is the coverage term? The service term is 3 years. What support hours are included? The service is provided on a 9x5 basis. What type of support is included? It includes software support and replacement under an exchange service model.
  • Service name: Software Support Foundation
  • Service main type: exchange
  • Service duration: 3 year
  • Service description: 9x5
  • Provided support: software support
  • Service sub type: electronic and physical
  • Pricing Type: Service
  • Product Supported: HP ArcSight products
  • Bundle Support: Exchange
  • Covered Period: 3 Year
  • Provided Support: Software Support, Replacement
  • Service Characteristic: Electronic and Physical
  • Service Type: Exchange
  • Remote Onsite: Remote
  • Duration Hours: 0
  • Service Duration: 3 Year
  • Service Location: Remote
  • Service Description: 9x5 software support foundation with exchange and replacement coverage
  • Certification Vendor: HPE
  • Key Feature 1: Service name: Software Support Foundation
  • Key Feature 2: Service main type: exchange
  • Key Feature 3: Service duration: 3 year
  • Key Feature 4: Service description: 9x5
  • Key Feature 5: Provided support: software support
  • Key Feature 6: Provided support: replacement
  • Key Feature 7: Service sub type: electronic and physical
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