HPE Proactive Care Next Business Day Service
HPE Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.
- HPE Proactive Care can help you to improve the return on your investment with features designed to:: Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish | Help provide recommendations for firmware version and software patching on supported products to help prevent problems | Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices | Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology
| General Information | |
|---|---|
| Category | Technical support or help desk services |
| Description | HPE Proactive Care Next Business Day Service - Extended service agreement - parts and labor - 5 years - on-site - 9x5 - response time: NBD |
| Manufacturer | Hewlett Packard Enterprise |
| MSRP | $10,704.00 |
| UNSPSC | 81111811 |
| Main Specifications | |
| Header / Brand | HPE |
| Packaged Quantity | 1 |
| Service & Support / Type | Extended service agreement |
| Details | |
| Service & Support |
|
| General | |
| Full Contract Period | 5 years |
| Location | On-site |
| Response Time | Next business day |
| Service Availability | 9 hours a day / 5 days a week |
| Service Included | Parts and labor |
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Quick Details
- Extended service agreement
- parts and labor
- 5 years
- on-site
- 9x5
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