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HPE Proactive Care Next Business Day Service Post Warranty

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SKU

U1CV1PE

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Details

HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. HPE Proactive Care can help you to improve the return on your investment in a converged infrastructure with features designed to help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish.

HPE Proactive Care can help you to improve the return on your investment with features designed to:: Help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish | Help provide recommendations for firmware version and software patching on supported products to help prevent problems | Help provide identification of risks and issues through regular device-based proactive scans that help ensure that configurations are consistent with Hewlett Packard Enterprise best practices | Help provide access to a remote HPE Technical Account Manager, who can provide advice and guidance on issues, risks, and recommendations identified by Remote Support Technology

Specifications

General Information
Category	Technical support or help desk services
Description	HPE Proactive Care Next Business Day Service Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD
Manufacturer	Hewlett Packard Enterprise
MSRP	$2,192.00
UNSPSC	81111811
Main Specifications
Header / Brand	HPE
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Details
Service & Support	Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 1 year New releases update - 1 year Product info support - web knowledge base access - 1 year
General
Full Contract Period	1 year
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor