HPE Proactive Care Exchange Service

Availability: In stock
SKU
U7GU5E
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HPE Proactive Care offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. HPE Proactive Care can help you to improve the return on your investment in a converged infrastructure with features designed to help provide faster resolution from specially trained, solution-oriented advanced resources who manage the incident from start to finish.
General Information
CategoryTechnical support or help desk services
DescriptionHPE Proactive Care Exchange Service - Extended service agreement - parts and labor - 5 years - on-site - 24x7 - response time: 4 h
ManufacturerHewlett Packard Enterprise
MSRP$2,007.00
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 5 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 5 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 5 years
  • New releases update - 5 years
  • Product info support - web knowledge base access - 5 years
General
Full Contract Period5 years
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
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