HPE Proactive Care Exchange Service Post Warranty

Availability: In stock
SKU
U7GU9PE
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HPE Proactive Care Service (Proactive Care) offers an integrated set of reactive and proactive services designed to help you improve the stability and operation of your converged infrastructure to achieve better business outcomes. In a complex converged and virtualized environment, many components need to work together effectively. Proactive Care has been specifically designed to support devices in these environments, providing enhanced support that covers servers, operating systems, hypervisors, storage, storage area networks (SANs), and networks.
General Information
CategoryX86 server maintenance
DescriptionHPE Proactive Care Exchange Service Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 24x7 - response time: 4 h
ManufacturerHewlett Packard Enterprise
MSRP$527.00
UNSPSC81112305
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 1 year - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 1 year
  • New releases update - 1 year
  • Product info support - web knowledge base access - 1 year
General
Full Contract Period1 year
LocationOn-site
Response Time4 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
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