HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention

Availability: In stock

SKU

U0AC2E

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HPE Care Pack Support Plus Service provides comprehensive hardware & software services that increases the availability of your IT infrastructure.

General Information
Category	Technical support or help desk services
Description	HPE Proactive Care Call-To-Repair Service with Comprehensive Defective Material Retention - Extended service agreement - parts and labor - 4 years - on-site - 24x7 - repair time: 6 hours - for HP A5800-48G-PoE Switch
Manufacturer	Hewlett Packard Enterprise
MSRP	$20,957.00
UNSPSC	81111811
Main Specifications
Header / Brand	HPE
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	HP A5800-48G-PoE Switch
Details
Service & Support	Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 years New releases update - 4 years Product info support - web knowledge base access - 4 years Comprehensive defective material retention - 4 years
General
Full Contract Period	4 years
Location	On-site
Repair Time	6 hours
Service Availability	24 hours a day / 7 days a week
Service Included	Parts and labor