HPE Proactive Care 3-Year On-Site Support | Next Business Day, Enterprise — U23C6E

Protect uptime across complex converged and virtualized environments with HPE Proactive Care. This service is designed to reduce the operational impact of hardware incidents by pairing reactive support with proactive assistance for servers, operating systems, hypervisors, storage, SANs, and networks. When an issue occurs, you get an enhanced call experience and access to advanced technical solution specialists who stay with the case from start to finish. For infrastructure teams, the value is in speed, continuity, and accountability. Next-business-day onsite hardware response helps shorten recovery windows, while 24 x 7 coverage supports production environments that do not stop after hours. The service is well suited for organizations that need more than basic warranty coverage and want a support model aligned to business-critical workloads. It helps reduce unplanned disruption, protect service levels, and keep teams focused on operations instead of escalation management. Ideal For Supporting production servers that require next-business-day onsite hardware response Maintaining converged infrastructure with mixed server, storage, and network dependencies Reducing recovery time for virtualized environments with shared platform dependencies Backing enterprise teams that need case ownerJTFp from first call to closure Why This Product 1 Includes proactive support, not just break-fix coverage 2 Adds next-business-day onsite response for faster recovery 3 Covers broader infrastructure layers than a basic hardware warranty 4 Provides specialist case ownerJTFp through resolution