HPE NICE DCV 1 User 1 Yr Support | On-Site 24x7x4 Maintenance — Q9R47AAE
Keep one NICE DCV user covered with support built for uptime, not guesswork. This HPE service package is designed to help maintain access continuity when remote visualization or desktop delivery matters most. With on-site response, parts replacement, and labor coverage, it supports faster resolution when hardware-related issues threaten productivity. For teams that depend on stable remote access, the value is in reducing time lost to troubleshooting and replacement delays. The service structure is straightforward: one user, one year, and support coverage intended to keep the environment moving. That makes it a practical fit for controlled deployments where service predictability matters more than broad, generalized coverage. This support offering is especially relevant when downtime has a direct cost in engineering, design, or operational workflows. Instead of absorbing delays from parts sourcing or field repair coordination, you get a defined support path from a major enterprise vendor. It is the kind of service tier that helps justify the investment in a premium remote access platform by protecting the experience after deployment. Ideal For Supporting a single engineer using NICE DCV for remote workstation access Maintaining uptime for a design or visualization user in a controlled environment Covering a dedicated remote access seat in a production support workflow Reducing service delays for a business-critical NICE DCV deployment Why This Product 1 Single-user entitlement keeps coverage tightly aligned to the deployment 2 24x7x4 on-site response offers faster restoration than standard business-hours support 3 Parts replacement and labor coverage reduce repair coordination overhead 4 HPE-backed maintenance support adds predictability for critical remote access
- Product Supported: NICE DCV
- Bundle Support: Parts & Labor
- Covered Period: 1 Year
- Provided Support: Repair, Parts Replacement
- Service Characteristic: Physical service
- Service Type: Maintenance
- Remote Onsite: On-site
- Duration Hours: 8,760 hours
- Service Duration: 1 Year
- Service Location: On-site
- Service Description: 24x7x4 Hour support with parts replacement and labor coverage for one NICE DCV user
- Certification Vendor: HPE
- Key Feature 1: 1 user support entitlement
- Key Feature 2: 1-year service duration
- Key Feature 3: 24x7x4 hour on-site response
- Key Feature 4: Parts replacement included
- Key Feature 5: Parts and labor coverage
- Key Feature 6: Maintenance service main type
- Key Feature 7: Physical service sub type
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