HPE H49RWE 3Y TC CRIT wDMR DL380 Gen12 — 3 Years Critical Care | HPE Support, HW Warranty — H49RWE

Keep business-critical DL380 Gen12 servers operational through hardware incidents with a focused 36‑month HPE Technical Care Critical service contract (SKU H49RWE). This service package provides prioritized hardware intervention via wDMR for the ProLiant DL380 Gen12 family, aligning vendor escalation, parts replacement and repair activities to reduce disruption to core infrastructure. Procurement teams gain a supported lifecycle window that simplifies budgeting for hardware failures and accelerates return to service for rack-scale compute. Support integrates with existing HPE warranties and gives IT leaders a defined, vendor-backed path for hardware remediation, lowering risk for production workloads and shortening mean time to repair compared with basic coverage options. Ideal For Protect 1:1 production DL380 Gen12 servers running virtualized enterprise workloads Support rack clusters where swift hardware replacement is required to meet SLAs Cover aging DL380 Gen12 infrastructure during migration or refresh windows Standardize vendor-backed hardware remediation across datacenter estates Why This Product 1 Prioritize remediation for DL380 Gen12 vs. essential plans that have lower escalation priority 2 Include wDMR hardware replacement compared with time-and-materials service options 3 Provide single-vendor accountability for parts and labor vs. mixed vendor arrangements 4 Lock in 36 months of support to stabilize TCO during a planned refresh cycle