HPE H09R6E Pointnext Tech Care Basic 3Y — 3 Year, On-site Maintenance | WCDMR — H09R6E

Lower operational risk with HPE Pointnext Tech Care Basic (H09R6E): three years of on-site maintenance and Comprehensive Defective Material Retention (WCDMR). Delivers vendor-backed field support to simplify repairs and asset disposition without premium SLA features. Provide on-site maintenance with Service Duration: 3 Year Retain failed components with Comprehensive Defective Material Retention (WCDMR) Assign HPE field engineers with Manufacturer: Hewlett Packard Enterprise, MPN: H09R6E Reduce internal repair overhead with On-site delivery method Clarify component lifecycle with retained defective-material process Standardize vendor support with Pointnext Tech Care Basic service type Optimize cost for non-critical sites with Basic-level SLA characteristics Key Features 3 Year service duration On-site maintenance delivery Comprehensive defective material retention (WCDMR) Pointnext Tech Care Basic service type Manufacturer: Hewlett Packard Enterprise (MPN H09R6E) FAQ What is covered by HPE Pointnext Tech Care Basic? Pointnext Tech Care Basic provides on-site maintenance and includes processes for retaining failed components (WCDMR). Specific coverage terms depend on the customer agreement. How long does this service remain in effect? This offering is a three-year service contract as indicated by the '3Y' in the product name. Can this service be upgraded to a faster response tier? Service upgrades are typically available through HPE sales and should be coordinated with your HPE account team to align SLAs and pricing. Is parts replacement included in the basic plan? The basic plan includes vendor-managed on-site repairs; exact inclusion of parts-and-labor should be confirmed in the contractual statement of work.