HPE Foundation Care Software Support 3 Year 24x7x2 Hour | Technical Support — H86V9E
Maintain software continuity with HPE Foundation Care Software Support for 24x7 technical coverage and a 2-hour phone response. This 3-year service helps reduce downtime risk, speed issue resolution, and keep critical environments aligned with vendor-backed support. Protect software investments with 24x7 technical support coverage Reduce downtime risk via 2-hour phone response for urgent issues Access vendor guidance using phone support, email support, and web knowledge base access Stay current with new releases updates for supported software Track and resolve incidents through an electronic service model Support critical operations with a 3-year service duration Streamline troubleshooting using fax-on-demand and software support resources Key Features Service name: Foundation Care Software Support Service duration: 3 years Service coverage: 24 x 7 x 2 hour Service response time: 2 hour phone support Service type: technical support Service sub type: electronic Provided support: new releases update, web knowledge base access, fax-on-demand, email support, phone support, software support FAQ What type of support is included? This service includes phone support, email support, web knowledge base access, fax-on-demand, software support, and new releases updates. What is the response time? The service includes a 2-hour phone support response time. How long does coverage last? Coverage is provided for 3 years. Is this an onsite service? No. This is a remote technical support service delivered electronically.
- Service name: Foundation Care Software Support
- Service duration: 3 years
- Service coverage: 24 x 7 x 2 hour
- Service response time: 2 hour phone support
- Service type: technical support
- Service sub type: electronic
- Provided support: new releases update, web knowledge base access, fax-on-demand, email support, phone support, software support
- Pricing Type: Service
- Product Supported: HPE software environments
- Bundle Support: Software support with updates and knowledge base access
- Covered Period: 3 Year
- Provided Support: Phone Support
- Service Characteristic: 24 x 7 x 2 Hour response
- Service Type: Technical Support
- Remote Onsite: Remote
- Duration Hours: 0
- Service Duration: 3 Year
- Service Location: Remote
- Service Description: 24 x 7 x 2 Hour support for software issues
- Certification Vendor: HPE
- Language Supported: English
- Key Feature 1: Service name: Foundation Care Software Support
- Key Feature 2: Service duration: 3 years
- Key Feature 3: Service coverage: 24 x 7 x 2 hour
- Key Feature 4: Service response time: 2 hour phone support
- Key Feature 5: Service type: technical support
- Key Feature 6: Service sub type: electronic
- Key Feature 7: Provided support: new releases update, web knowledge base access, fax-on-demand, email support, phone support, software support
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