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HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty

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SKU

U7QC6PE

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Details

HPE Foundation Care is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue.

HPE For products covered by Foundation Care, HPE offers three distinct service levels:: HPE Foundation Care NBD Service | HPE Foundation Care 24x7 Service | HPE Foundation Care CTR Service

Specifications

General Information
Category	Technical support or help desk services
Description	HPE Foundation Care Next Business Day Service with Comprehensive Defective Material Retention Post Warranty - Extended service agreement - parts and labor - 1 year - on-site - 9x5 - response time: NBD - for P/N: JG932A#ARM, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B
Manufacturer	Hewlett Packard Enterprise
MSRP	$224.00
UNSPSC	81111811
Main Specifications
Header / Brand	HPE
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	P/N: JG932A#A1X, JG932A#ABG, JG932A#AC4, JG932A#AC6, JG932A#ACD, JG932A#ACF, JG932A#ACJ, JG932A#ACQ, JG932A#AKJ, JG932A#AKL, JG932A#AKM, JG932A#ARB, JG932A#ARE, JG932A#ARM, JG932A#B2B, JG932A#B8X, JG932AR#ABA, JG932AR#ABB, JG938A#0D1, JG938A#A1X, JG938A#ABG, JG938A#AC4, JG938A#AC6, JG938A#ACD, JG938A#ACE, JG938A#ACF, JG938A#ACJ, JG938A#ACQ, JG938A#AKJ, JG938A#AKL, JG938A#AKM, JG938A#ARB, JG938A#ARE, JG938A#ARM, JG938A#B2B, JG938A#B2C, JG938AR#ABA
Details
Service & Support	Extended service agreement - parts and labor - 1 year - on-site - response time: next business day - availability: 9 hours a day / Monday-Friday Technical support - phone consulting - 1 year - response time: 2 hours - availability: 9 hours a day / Monday-Friday Technical support - remote diagnosis - 1 year New releases update - 1 year Product info support - web knowledge base access - 1 year Comprehensive defective material retention - 1 year
General
Full Contract Period	1 year
Location	On-site
Response Time	Next business day
Service Availability	9 hours a day / 5 days a week
Service Included	Parts and labor