HPE Foundation Care Next Business Day Service

Availability: In stock
SKU
H11GVE
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HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.
General Information
CategoryTechnical support or help desk services
DescriptionHPE Foundation Care Next Business Day Service - Extended service agreement - parts and labor (for complicated network devices) - 1 year - on-site - 9x5 - response time: NBD
ManufacturerHewlett Packard Enterprise
MSRP$100.00
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Details
Service & Support
  • Extended service agreement - parts and labor - 1 year - on-site - response time: NBD - availability: 9 hours a day / Monday-Friday
  • Technical support - phone consulting - 1 year - response time: 2 h - availability: 9 hours a day / Monday-Friday
  • Technical support - remote diagnosis - 1 year
  • New releases update - 1 year
  • Product info support - web knowledge base access - 1 year
General
Class of EquipmentComplicated network devices
Full Contract Period1 year
LocationOn-site
Response TimeNext business day
Service Availability9 hours a day / 5 days a week
Service IncludedParts and labor
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