HPE Foundation Care Exchange 4-Year 24x7x4 Hour Service | Depot, Exchange — H87C9E
Protect production schedules with HPE Foundation Care Exchange coverage built for environments where downtime carries real cost. This 4-year service delivers 24x7 access to remote diagnosis and phone support, plus a 4-hour replacement response through service depot exchange handling. When a covered component fails, the exchange model helps you restore service quickly without waiting on a traditional repair cycle. The value is in predictability. Instead of absorbing unpredictable break/fix delays, you get a defined support path, a clear response target, and a service structure designed to keep maintenance planning straightforward. For IT teams managing business-critical infrastructure, that means fewer surprises, faster recovery, and a support model that aligns with operational budgets. This service is well suited to organizations that need dependable post-warranty coverage for HPE hardware and want a practical alternative to onsite repair. It combines electronic and physical service handling with new releases updates, helping keep support aligned with the product lifecycle over the full 4-year term. Ideal For Cover HPE infrastructure that must recover quickly from hardware failure Support branch or remote sites where depot exchange is easier than onsite repair Extend post-warranty protection for production systems with defined response targets Standardize support coverage across mixed physical and electronic HPE assets Why This Product 1 Depot exchange model reduces repair-cycle delays versus standard break/fix support 2 4-hour replacement response provides faster recovery than next-business-day coverage 3 24x7 support suits production environments that cannot wait for business-hours help 4 4-year term simplifies lifecycle planning versus shorter service contracts
- Service name: HPE Foundation Care Exchange - Extended Service
- Service duration: 4 years
- Support window: 24 x 7
- Response time: 4 hour replacement
- Service location: Service depot
- Service main type: Exchange
- Provided support: New releases update, remote diagnosis, phone support, replacement
- Pricing Type: Service
- Product Supported: HPE systems covered under Foundation Care Exchange
- Bundle Support: Exchange support
- Covered Period: 4 Year
- Provided Support: New Releases Update, Remote Diagnosis, Phone Support, Replacement
- Service Characteristic: 24 x 7 x 4 Hour response
- Service Type: Foundation Care Exchange - Extended Service
- Remote Onsite: Service Depot
- Duration Hours: 35,040 hours
- Service Duration: 4 Year
- Service Location: Depot
- Service Description: 24 x 7 x 4 Hour exchange support with remote diagnosis, phone support, and replacement handling
- Certification Vendor: HPE
- Language Supported: English
- Key Feature 1: Service name: HPE Foundation Care Exchange - Extended Service
- Key Feature 2: Service duration: 4 years
- Key Feature 3: Support window: 24 x 7
- Key Feature 4: Response time: 4 hour replacement
- Key Feature 5: Service location: Service depot
- Key Feature 6: Service main type: Exchange
- Key Feature 7: Provided support: New releases update, remote diagnosis, phone support, replacement
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