HPE Foundation Care Exchange — 4 Year, 24x7x4 Hour Depot | Extended Service, Exchange — H86P0E

Sustain availability for AP-605R fleets with a 4 Year Foundation Care Exchange plan that delivers 24x7x4 Hour replacement via Service Depot. Includes phone and remote diagnosis to shorten mean time to repair and preserve warranty coverage. Ensure rapid replacement with a 4 Hour response via Service Depot Exchange Reduce repair overhead with 24x7x4 Hour coverage using phone and remote diagnosis Preserve asset lifecycle value with 4 Year Foundation Care Exchange using physical and electronic support Simplify logistics with depot-handled exchanges via HPE’s depot facilities Standardize incident escalation with a 4 Hour - Replacement service using HPE response SLAs Minimize unexpected costs with replacement service included via Foundation Care Exchange Streamline repair history and tracking with electronic case management using HPE support portal Key Features 4 Year coverage; 24x7x4 Hour replacement response Service Depot delivery for exchange repairs Phone support and remote diagnosis included Physical and electronic exchange handling Replacement service included to cover failed units Designed for AP-605R hardware compatibility FAQ What is covered by the 4 Year Foundation Care Exchange plan? The plan provides 24x7x4 Hour depot exchange replacement for eligible AP-605R units, plus phone support, remote diagnosis and electronic case management. Parts and replacement logistics are handled via HPE’s depot exchange process. How fast will HPE replace failed hardware under this service? HPE provides replacement-level response with a 4 Hour replacement SLA for eligible incidents, executed through Service Depot exchange procedures. Can I open a case outside business hours? Yes. This 24x7 coverage permits case creation at any time; HPE’s support team operates around the clock to initiate diagnosis and coordinate depot exchange. Does this plan include on-site technicians? No. This Exchange plan is depot-based; failed units are replaced via depot exchange. If on-site technician dispatch is required, select a different HPE care tier that includes on-site service.