HPE Foundation Care Exchange 3Y (H86R2E) — 24x7x4h Depot Exchange, 1 Year | Foundation Care, Depot Exchange — H86R2E
Sustain critical HPE infrastructure through hardware failures with guaranteed 24x7x4 Hour depot exchange. This 1 Year post‑warranty Foundation Care renewal provides phone and remote diagnosis, replacement coverage, and depot logistics to minimize downtime and simplify procurement for enterprise environments. Provide rapid replacement via 24x7x4 Hour depot exchange Offer phone and remote diagnosis using HPE support channels Replace failed components via depot-to-customer exchange logistics Maintain contract continuity via 1 Year post‑warranty renewal Track cases using electronic case management with HPE tooling Reduce logistics overhead via centralized depot handling Protect mixed HPE fleets using Foundation Care Exchange coverage Key Features 24x7x4 Hour service response time 1 Year service duration (post-warranty renewal) Service depot delivery method Exchange replacement service type Provided support: Phone Support, Remote Diagnosis, Replacement Service scope: Electronic and Physical sub types FAQ What does 24x7x4 Hour depot exchange mean? It means HPE provides replacement parts via service depot with a validated replacement response within four hours, available 24 hours a day, seven days a week under the contract terms. Which systems are eligible for this post‑warranty renewal? This renewal applies to HPE hardware originally supported by Foundation Care Exchange and listed on the renewal order; eligibility is confirmed through the HPE serial/asset verification process. Does this service include on‑site engineer dispatch? No. This SKU provides depot exchange replacement and remote/phone diagnosis. On‑site dispatch requires a different service type or an add-on. How are replacement parts shipped to my site? HPE coordinates depot logistics and ships replacement assemblies from regional depots; customers return failed units per HPE RMA instructions.
- Provided support: Phone Support, Remote Diagnosis, Replacement
- Service scope: Electronic and Physical sub types
- Mpn: H86R2E
- Brand: HPE
- Vendor: Hewlett Packard Enterprise
- Product Category: Warranty / Service
- Manufacturer Part Number: HA2D7PE
- Provided Support: New Releases Update, Remote Diagnosis, Phone Support, Replacement
- Service Location: Service Depot
- Delivery Model: Depot Exchange
- Service Type: Foundation Care Exchange - Post Warranty (Renewal)
- Remote Onsite: Service Depot
- Service Duration: 1 Year
- Service Sub Type: Electronic, Physical
- Service Description: 24x7x4 Hour depot exchange replacement with phone support and remote diagnosis
- Service Response Time: 4 Hour - Replacement
- Key Feature 1: 24x7x4 Hour service response time
- Key Feature 2: 1 Year service duration (post-warranty renewal)
- Key Feature 3: Service depot delivery method
- Key Feature 4: Exchange replacement service type
- Key Feature 5: Provided support: Phone Support, Remote Diagnosis, Replacement
- Key Feature 6: Service scope: Electronic and Physical sub types
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