HPE Foundation Care Exchange 24x7 4-Hour Service | Depot Exchange — H86F6E

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SKU
H86F6E
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Protect uptime for supported HPE networking environments with 24x7 coverage, 4-hour replacement response, and depot-based exchange handling. This service is built for teams that need predictable recovery, remote diagnosis, and access to replacement parts without stretching internal support resources. Protect network uptime with 24x7 service coverage and 4-hour replacement response Reduce recovery time using depot-based exchange service for supported hardware Isolate faults faster with remote diagnosis and phone support Maintain supported software currency with new releases updates Streamline incident handling through a defined replacement service workflow Support mixed electronic and physical service needs with one service model Improve operational predictability with a 3-year service duration Lower internal break-fix burden using vendor-managed exchange support Key Features Service name: Foundation Care Exchange - Extended Service Service duration: 3 Year Service response time: 4 Hour - Replacement Service availability: 24 x 7 Service location: Service Depot Service main type: Exchange Provided support: New Releases Update, Remote Diagnosis, Phone Support, Replacement Service sub type: Electronic, Physical FAQ What type of service is included? This is a depot-based exchange service with 24x7 support and a 4-hour replacement response target. What support channels are included? The service includes remote diagnosis, phone support, replacement handling, and new releases updates. How long does the service last? The service duration is 3 years. Is this an on-site repair service? No. The service location is a service depot, with exchange handling managed through the vendor support process.
  • Service name: Foundation Care Exchange - Extended Service
  • Service duration: 3 Year
  • Service response time: 4 Hour - Replacement
  • Service availability: 24 x 7
  • Service location: Service Depot
  • Service main type: Exchange
  • Provided support: New Releases Update, Remote Diagnosis, Phone Support, Replacement
  • Service sub type: Electronic, Physical
  • Product Supported: HPE networking software and supported hardware
  • Bundle Support: Exchange service
  • Covered Period: 3 Year
  • Provided Support: New Releases Update, Remote Diagnosis, Phone Support, Replacement
  • Service Characteristic: 24 x 7 x 4 Hour replacement response
  • Service Type: Service
  • Remote Onsite: Remote
  • Duration Hours: N/A
  • Service Duration: 3 Year
  • Service Location: Service Depot
  • Service Description: 24 x 7 x 4 Hour
  • Key Feature 1: Service name: Foundation Care Exchange - Extended Service
  • Key Feature 2: Service duration: 3 Year
  • Key Feature 3: Service response time: 4 Hour - Replacement
  • Key Feature 4: Service availability: 24 x 7
  • Key Feature 5: Service location: Service Depot
  • Key Feature 6: Service main type: Exchange
  • Key Feature 7: Provided support: New Releases Update, Remote Diagnosis, Phone Support, Replacement
  • Key Feature 8: Service sub type: Electronic, Physical
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