HPE Foundation Care Exchange 1 Year 9x5 NBD — Depot Replacement, Remote Diagnosis | Foundation Care, Renewal, Support — H87J1PE

Reduce unplanned outages after warranty expiry with a 1 Year Foundation Care Exchange renewal that provides 9x5 Next Business Day replacement, service depot handling, remote diagnosis, and phone support to restore hardware quickly. Protect post-warranty assets with 1 Year Foundation Care Exchange coverage Restore service quickly with 9x5 Next Business Day replacement via service depot Accelerate triage with remote diagnosis using phone and remote support Reduce logistics cost with depot-based exchange using HPE depot workflows Maintain knowledge continuity with web knowledge base access and updates Receive replacement components with manufacturer validation via exchange Align maintenance spend to remaining asset life with one-year renewals Key Features Service name: Foundation Care Exchange - Post Warranty (Renewal) Service duration: 1 Year Coverage window: 9 x 5 x Next Business Day Service location: Service Depot Provided support: Remote Diagnosis, Phone Support, Replacement Service sub types: Electronic, Physical FAQ What hours does 9 x 5 x Next Business Day cover? 9 x 5 coverage means business-hours support Monday through Friday with Next Business Day replacement for validated incidents logged during the support window. Is on-site technician dispatch included? This plan specifies service depot exchange and remote diagnostic support; it does not include routine on-site technician dispatch. What remote services are included with this renewal? Included remote services are remote diagnosis, phone support, access to the web knowledge base, and new release updates to assist troubleshooting and maintenance. How does depot exchange work for replacements? When a validated failure occurs, HPE coordinates replacement via the designated service depot; you ship the failed unit per the depot process and receive an exchange unit under the Foundation Care terms.