HPE Foundation Care Call-To-Repair Service

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SKU
U7QF8E
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HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.
General Information
CategoryTechnical support or help desk services
DescriptionHPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labor - 3 years - on-site - 24x7 - repair time: 6 hours - for P/N: JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B
ManufacturerHewlett Packard Enterprise
MSRP$2,401.00
UNSPSC81111811
Main Specifications
Header / BrandHPE
Packaged Quantity1
Service & Support / TypeExtended service agreement
Compatibility Information
Designed ForP/N: JG937A#A1X, JG937A#ABG, JG937A#AC4, JG937A#AC6, JG937A#ACD, JG937A#ACJ, JG937A#ACQ, JG937A#AKJ, JG937A#AKL, JG937A#AKM, JG937A#ARE, JG937A#ARM, JG937A#B2B, JG937A#B8X, JG937AR#ABA, JG937AR#ABB, JG941A#0D1, JG941A#A1X, JG941A#ABB, JG941A#ABG, JG941A#AC4, JG941A#AC6, JG941A#ACD, JG941A#ACE, JG941A#ACF, JG941A#ACJ, JG941A#ACQ, JG941A#AKJ, JG941A#AKL, JG941A#AKM, JG941A#ARB, JG941A#ARE, JG941A#ARM, JG941A#B2B, JG941A#B2C, JG941AR#ABA
Details
Service & Support
  • Extended service agreement - parts and labor - 3 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday
  • Extended service agreement - parts and labor - 3 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday
  • Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday
  • Technical support - remote diagnosis - 3 years
  • New releases update - 3 years
  • Product info support - web knowledge base access - 3 years
General
Full Contract Period3 years
LocationOn-site
Repair Time6 hours
Service Availability24 hours a day / 7 days a week
Service IncludedParts and labor
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