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HPE Foundation Care Call-To-Repair Service

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Availability: In stock

SKU

U7PT4E

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Details

HPE Foundation Care Service (HPE Foundation Care) is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. HPE technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products.

HPE For products covered by Foundation Care, HPE offers three distinct service levels:: HPE Foundation Care NBD Service | HPE Foundation Care 24x7 Service | HPE Foundation Care CTR Service

Specifications

General Information
Category	Technical support or help desk services
Description	HPE Foundation Care Call-To-Repair Service - Extended service agreement - parts and labor - 4 years - on-site - 24x7 - repair time: 6 hours - for P/N: JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABB
Manufacturer	Hewlett Packard Enterprise
MSRP	$2,437.00
UNSPSC	81111811
Main Specifications
Header / Brand	HPE
Packaged Quantity	1
Service & Support / Type	Extended service agreement
Compatibility Information
Designed For	P/N: JG936A#A1X, JG936A#ABG, JG936A#AC4, JG936A#AC6, JG936A#ACD, JG936A#ACF, JG936A#ACJ, JG936A#ACQ, JG936A#AKJ, JG936A#AKL, JG936A#AKM, JG936A#ARB, JG936A#ARE, JG936A#ARM, JG936A#B2B, JG936A#B8X, JG936AR#ABA, JG940A#0D1, JG940A#A1X, JG940A#ABB, JG940A#ABG, JG940A#AC4, JG940A#AC6, JG940A#ACD, JG940A#ACE, JG940A#ACF, JG940A#ACJ, JG940A#ACQ, JG940A#AKJ, JG940A#AKL, JG940A#AKM, JG940A#ARB, JG940A#ARE, JG940A#ARM, JG940A#B2B, JG940A#B2C, JG940AR#ABA, JG940AR#ABB
Details
Service & Support	Extended service agreement - parts and labor - 4 years - on-site - repair time: 6 hours (distance from customer site - 80 km) - availability: 24 hours a day / Monday-Sunday Extended service agreement - parts and labor - 4 years - on-site - repair time: 8 hours (distance from customer site - 160 km) - availability: 24 hours a day / Monday-Sunday Technical support - phone consulting - 4 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday Technical support - remote diagnosis - 4 years New releases update - 4 years Product info support - web knowledge base access - 4 years
General
Full Contract Period	4 years
Location	On-site
Repair Time	6 hours
Service Availability	24 hours a day / 7 days a week
Service Included	Parts and labor