HPE Foundation Care AP-605R — 4 Year 9x5 NBD Exchange | Depot Exchange, Phone Support — H86H6E

Keep rack and appliance availability predictable with Foundation Care AP-605R: 4 Year 9x5 Next Business Day replacement via service depot plus phone support, remote diagnosis and web knowledge base access. Provide next-business-day hardware replacement via 9x5 Next Business Day depot exchange Enable fault isolation and troubleshooting using remote diagnosis and phone support Access product guidance with web knowledge base access for faster self-service Reduce onsite logistics cost via depot exchange for field replaceable units Maintain warranty continuity with 4 Year Foundation Care coverage Receive replacement parts and handling via electronic and physical service subtypes Simplify procurement using HPE part number H86H6E and manufacturer support channel Key Features Service type: Foundation Care — Exchange Service duration: 4 Year Response time: 9x5 Next Business Day - Replacement Service location: Service Depot Support modes: Phone support, Remote diagnosis, Web knowledge base Service sub type: Electronic and Physical Manufacturer part number: H86H6E / HA1R1E FAQ What is covered by the Foundation Care AP-605R service? AP-605R covers hardware replacement via depot exchange, remote diagnosis, phone support and access to HPE web knowledge resources for the 4 Year contract term. How fast will I receive replacement parts? Replacement parts are provided under a 9x5 Next Business Day replacement SLA via HPE service depot handling. Is onsite technician dispatch included? No. This SKU provides depot exchange replacement rather than onsite technician dispatch; failed units are returned to the depot for replacement. How do I initiate a service request? Open a case through HPE support channels—phone or online portal—and HPE will perform remote diagnosis and initiate depot-exchange replacement if required.